About

Divya Lalwani is a Technical Project Manager at Wayfair with more than 5 years of professional work experience in the IT industry. She is a certified Scrum Master (CSM®) and Certified Scrum Product Owner (CSPO) with a specialized interest in planning and executing projects. Her core competencies include leadership, decision-making, analytical problem-solving, communication, project planning, scheduling, project coordination, and stakeholder management. Divya is currently pursuing her Masters in Project Management with a specialization in Agile and Business Analytics. She is passionate about project management and is constantly seeking to improve her skills and knowledge in the field. In her previous role as a Technical Project Manager at Mastercard, Divya led a team of 9 people and delivered 8 complex database migration projects from Linux to Exadata servers within a timeline of 1 year. She also implemented an 8-month schedule in an Agile framework to develop 3 microservices and 4 streaming applications with a budget of $900,000 by liaising with stakeholders, software teams, and cross-functional teams. Divya developed project plans along with necessary documentation, gathered business requirements, coordinated project schedules, and key deliverables. She conducted daily scrum, backlog grooming sessions with the Product Owner, sprint planning, created user stories and acceptance criteria in JIRA, removing impediments, impacting efficiency by 30%. Prior to her role at Mastercard, Divya worked as a Senior Software Engineer at Amdocs. She collaborated with stakeholders to generate database reports, analyzed metrics to identify key areas of improvement by 10%, and fostered resolution of quarterly 15+ production bugs and priority-based hotfixes using Remedy. She mentored 8 team members through knowledge transfer and multi-skill sessions, including problem-solving strategies. Divya established a plan to reduce MTTR and SLA by 20% for production activities by incorporating fixes and automated solutions. Divya holds a Bachelor of Technology (B.Tech.) in Electronics and Communications Engineering from Dr. A.P.J. Abdul Kalam Technical University and is currently pursuing her Masters in Project Management from Northeastern University, which is expected to be completed in December 2023. In addition to her professional life, Divya loves travelling, hiking, and reading books. She has a strong passion for learning and exploring new areas. Her tech stack includes product management, microservices, and software engineering. With relevant experience of 4.87 years